Overview Packaging and Process Solutions Overview Engineering Services Overview Privacy Policy Packaging  Equipment Conveyor  Systems Robotic Systems Automation Process Systems Engineering Services Packaging Equipment Upgrades Training Press Releases Contact Information Request For Product Quote Rebuild/Relocate Quote Customer Satisfaction Survey Send Me More Information Notification of Concern Corporate CD-ROM Request Form Contact   Contact Information   Request For Product Quote   Request For Rebuild/ Relocate Quote Customer Satisfaction Survey   Send Me More Information   Notification of Concern   Corporate CD-ROM Request Form  Customer Satisfaction Survey Kraken Automation thanks you for the opportunity of working with you on this recent project. Meeting our customers' needs is very important to us. We need to know where we have done our job well and where we need to apply greater efforts. If you could complete the following customer satsifaction survey at your convenience and click the submit button, we would be very appreciative of your valuable input.     Company Name (optional) Email Location (plant) P.O. #   Poor Adequate Average Good Excellent   1 2 3 4 5 Responsiveness to initial inquiry. Telephone manner, customer friendliness. Attentiveness, cooperation, responsiveness to questions. Our understanding of your needs. Benefits and advantages presented clearly (ROI). Use of examples from previous applications or customer success scenarios. Supporting technical documentation, manuals, CAD drawings, etc. Project management, time-line projections, sequencing of or required tasks. Quality of equipment supplied. Quality of installation. Quality of training. How does Kraken compare to other similar suppliers previously used? ROI Achieved?    yes    no May we use you as a future business referenece?    yes    no Comments   Copyright © Kraken Automation Inc. 2004. All rights reserved. Read our Privacy Policy. Website design/production assistance: Creative Interface.